Shipping Policy

Shipping Policy – RuoasNei™ 🪴🚚

At RuoasNei™, we want shipping for our garden pottery goods to feel straightforward, dependable, and easy to understand. This policy outlines what happens after checkout, including order preparation, shipment, estimated delivery timing, and package tracking.

Order Processing Time

Once your payment has been confirmed, most orders are prepared and scheduled for shipment within 1 to 3 working days. Processing may take additional time during holidays, promotional events, seasonal rushes, or other high-volume periods.

Estimated Delivery Time

After your order has shipped, delivery usually takes 10 to 20 business days. Actual arrival times may vary depending on your location, the shipping carrier, weather conditions, carrier delays, high parcel volume, or other unexpected circumstances.

Tracking Your Package

When your package is shipped, we will send a confirmation email with tracking details. You can use the tracking number in that message to follow your package while it is in transit.

Shipping Address Information

Please review your shipping address carefully before placing your order and make sure every detail is complete and accurate. RuoasNei™ is not responsible for delayed, lost, or undeliverable packages caused by incorrect or incomplete address information.

If you need to update your shipping address after submitting an order, please contact our customer support team as soon as possible. We will try to assist before shipment, but address changes may no longer be available once processing has started.

Contact Information 📬

Company Name: POTTERY EXPRESS, L.C.
Business Address: 25370 Zemel Rd, Punta Gorda, FL 33955, USA
Phone: 941-505-8400
Email: service@ruoasnei.com